FAQ

Q: Where are your products made?

A: While our valves are sourced globally, all assembly and custom fabrication is done at our facility in Montreal, Quebec.

 

Q: Is Thermoflex ISO certified?

A: Yes, we are ISO 9001:2015 certified.

 

Q: I have a “non-standard” requirement, can you help me?

A: Yes, we will fabricate to your specifications. Thermoflex works in U.S. standard, metric and Japanese Industrial Standard.

 

Q: I may require a modification to a valve such as the addition of a sampling device, a position indicator or padlock. Can you do it?

A: Yes, Thermoflex specializes in customizing and modifying valves to meet the precise requirements of your project.

 

Q: The valves I am looking to purchase will operate under harsh environmental conditions or extreme temperatures. Can you meet these needs?

A: Yes, Thermoflex can provide valves that will withstand most extreme environmental and temperature conditions. Our valves have long provided extended service in some of the harshest environments.

 

Q: What if I don’t see the type, model or brand of valve I need on the Thermoflex website.

A: The products listed are our most popular items, if you don’t see what you need, please contact us.

 

Q: Are you certified to manufacture high-pressure flexible hose?

A: No, Thermoflex is not certified to manufacture flexible hose for “high-pressure” applications.

 

Q: Do you make rubber or plastic flexible hose or expansion joints?

A: No, Thermoflex only manufactures metal expansion joints and flexible metal connectors.